Terms of service
TERMS AND CONDITIONS
These Terms and Conditions ("Terms") govern access to and use of the Playdate website, digital platforms and related content ("Website") made available under the brand "Playdate" by Capri Global Ventures Private Limited ("CGVPL", "Capri Global Ventures", "Company", "we", "us" or "our").
By accessing, browsing or using this Website, including purchasing or attempting to purchase any products through the Website, you acknowledge that you have read, understood and agreed to be bound by these Terms. If you do not agree with these Terms, you should discontinue use of the Website immediately.
ABOUT THE WEBSITE
This Website is owned and operated by Capri Global Ventures Private Limited and is made available under the brand name Playdate.
CGVPL is not a party to the transactions between Playdate and the User on the Website and therefore all commercial Terms and Conditions offered on the website are agreed between You and Playdate.
Playdate is a skincare and cosmetics brand. The Website is intended to provide information about Playdate, its products, brand initiatives, product launches, campaigns and other related content.
The Website may also enable users to browse, select and purchase Playdate products directly through the Website or through third-party platforms or service providers integrated with or linked to the Website.
Where products are made available for purchase through the Website, the relevant product page, checkout page and/or order confirmation may contain additional information or terms relating to the product, price, applicable taxes, delivery, payment, cancellation, returns, refunds and other applicable conditions. Such information shall form part of the applicable transaction.
The Website may also contain references or links to products, services, platforms, retailers, marketplaces or websites operated by third parties. Any purchase or transaction made through a third-party platform will be governed by the terms, conditions, privacy policy, return/refund policy and other applicable policies of that third party. CGVPL shall not be responsible for the terms, practices or conduct of such third parties, except to the extent required under applicable law.
ELIGIBILITY
By accessing or using the Website, you represent and warrant that: (a) you are legally competent to enter into binding arrangements under applicable law; (b) your access to the Website does not violate any applicable law, regulation or contractual restriction; and (c) all information provided by you through the Website is true, accurate and complete.
If you are under 18 years of age, you should not provide personal information or place an order through the Website without the involvement and consent of your parent or legal guardian, where required under applicable law.
PRODUCT AND BEAUTY INFORMATION
The Website may contain information relating to Playdate's skincare and cosmetic products, including product descriptions, ingredients, directions for use, claims, images, colours and other product-related information.
We endeavour to ensure that the information presented on the Website is accurate and up to date. However, product images, colours, packaging and other visual representations may vary from the actual product.
Information relating to skincare, cosmetics, ingredients or product use is provided for general informational purposes and is not intended to constitute medical, dermatological or other professional advice, diagnosis or treatment.
Users should read the product packaging, labels and directions for use before using any product. If you have a known allergy, sensitivity or medical condition, you should seek appropriate professional advice before using a product.
Where applicable, users should conduct a patch test in accordance with the product instructions before full application.
PRODUCT AVAILABILITY
The availability of products displayed on the Website is subject to change and may vary from time to time.
We do not guarantee that any particular product, size, shade, variant or quantity will remain available for purchase.
We reserve the right to limit quantities purchased by a user or household and to refuse, cancel or limit orders where reasonably necessary, including where there is an error in product information, pricing, availability or suspected misuse of the Website.
If an order is cancelled by us after payment has been received, any applicable refund will be processed in accordance with the applicable refund policy and applicable law.
PRICING AND PRODUCT INFORMATION
Prices, discounts, offers and other commercial terms displayed on the Website are subject to change from time to time.
Unless otherwise stated, applicable taxes, delivery charges or other charges, if any, will be displayed at or before checkout.
We endeavour to ensure that product descriptions, prices, offers and other information displayed on the Website are accurate. However, in the event of an inadvertent typographical, technical or pricing error, we reserve the right to correct the error and, where appropriate, cancel the affected order and provide an applicable refund.
Any promotional offer, discount, coupon or campaign may be subject to additional terms and conditions specified for that offer.
PAYMENTS
Payments for products purchased through the Website may be processed through third-party payment gateways or other authorised payment service providers.
You agree to provide accurate and complete payment and billing information and represent that you are authorised to use the payment method used for the transaction.
CGVPL does not store or have access to sensitive payment credentials such as complete card numbers, CVV information or payment passwords where such information is processed directly by the applicable payment service provider.
Your use of a third-party payment service may also be subject to that service provider's terms, conditions and privacy policy.
DELIVERY AND SHIPPING
Products purchased through the Website will be delivered to the address provided by you during checkout, subject to service availability and applicable delivery restrictions.
Estimated delivery timelines, shipping charges and applicable delivery conditions may be displayed during the purchase process.
Delivery timelines are indicative and may be affected by circumstances beyond our reasonable control, including logistics disruptions, weather conditions, governmental restrictions, strikes, technical issues or other force majeure events.
You are responsible for providing complete and accurate delivery information. We shall not be responsible for delays or failed delivery resulting from incorrect, incomplete or inaccessible delivery information provided by you, subject to applicable law.
CANCELLATION, RETURNS AND REFUNDS
Cancellation, return, replacement and refund of products purchased through the Website will be governed by the applicable cancellation, return and refund policy made available on the Website and/or communicated at the time of purchase.
Certain products may not be eligible for return, replacement or cancellation due to their nature, hygiene considerations, applicable law or other legitimate reasons. Any such restrictions will be communicated where applicable.
Where a product is damaged, defective, incorrect or otherwise eligible for return or replacement under applicable law or our applicable policy, you may contact us through the details provided on the Website within the applicable period.
Refunds, where applicable, will be processed through the original payment method or another method permitted under applicable law.
Nothing in these Terms limits any statutory rights available to consumers under applicable law.
BUSINESS INFORMATION DISCLAIMER
The businesses described on this Website involve industries that may be subject to economic, commercial, regulatory and market risks. Any statements regarding future plans, growth strategies or business objectives are subject to uncertainties and may differ materially from actual outcomes.
USER CONDUCT
Users shall not: (a) use the Website for any unlawful purpose; (b) interfere with or disrupt the operation of the Website; (c) attempt to gain unauthorized access to any systems, networks, databases or information; (d) upload, transmit or distribute viruses, malware or other harmful code; (e) copy, reproduce or exploit Website content except as expressly permitted by law.
INTELLECTUAL PROPERTY RIGHTS
All content available on the Website, including the Playdate name, text, graphics, logos, trademarks, service marks, product names, designs, illustrations, software, images, audio, video, reports, documents and other materials ("Content"), are owned by or licensed to CGVPL and are protected by applicable intellectual property laws.
You may access and view the Website and its Content for your personal, non-commercial use only.
No Content may be copied, reproduced, modified, distributed, published, displayed, transmitted, commercially exploited or otherwise used without prior written consent of Playdate.
Nothing contained on the Website shall be construed as granting you any licence or right to use any intellectual property of CGVPL, Playdate or its licensors except as expressly provided in these Terms.
THIRD-PARTY WEBSITES
The Website may contain links to third-party websites, platforms or resources.
Playdate does not control, endorse, monitor or assume responsibility for the content, accuracy, availability, security or privacy practices of such third-party websites.
Access to third-party websites is entirely at the user's own risk.
ACCURACY OF INFORMATION
While Playdate endeavours to keep the information on the Website accurate and up to date, we make no representation regarding the completeness, accuracy or adequacy of such information and assume no obligation to update any information contained on the Website.
Any reliance placed on information available on the Website is at your own risk.
NO WARRANTY
The Website and its Content are provided on an "as is" and "as available" basis.
CGVPL or Playdate makes no representation or warranty, express or implied, regarding: (a) the Website will always be available or uninterrupted; (b) the Website or its Content will be accurate, complete or error-free; (c) defects or errors will always be corrected; (d) the Website will be free from viruses or other harmful components; or (e) the Website will meet your particular requirements or expectations.
Nothing in these Terms excludes or limits any liability or right that cannot lawfully be excluded or limited under applicable law.
LIMITATION OF LIABILITY
To the fullest extent permitted under applicable law, Playdate and CGVPL, its partners, affiliates, directors, officers, employees, representatives, consultants and service providers shall not be liable for any direct, indirect, incidental, consequential, special, exemplary or punitive damages arising from or relating to: (a) access to or use of the Website; (b) reliance on any information or Content available on the Website; (c) interruption, suspension or discontinuance of the Website; (d) investment decisions made by any person; (e) technical errors, bugs, viruses or system failures or harmful components; (f) unauthorized access to or use of information; or (g) access to or use of third-party websites or services through links provided on the Website.
INDEMNITY
Users agree to indemnify, defend and hold harmless Playdate, CGVPL, its partners, affiliates, officers, employees and representatives from and against any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Terms; (b) your misuse of the Website; (c) your violation of applicable law; or (d) your infringement of the rights of CGVPL or any third party.
PRIVACY
Use of the Website is also governed by the Privacy Policy of Playdate, which forms an integral part of these Terms. The Privacy Policy explains how Playdate collects, uses, stores, discloses and otherwise processes personal information collected through the Website.
MODIFICATION OF WEBSITE AND TERMS
Playdate reserves the right, at any time and without prior notice, to: (a) modify, suspend or discontinue any part of the Website; (b) amend these Terms; or (c) update Website content.
Any updated Terms will be made available on the Website. The updated Terms will become effective from the date specified in the updated version or, where no date is specified, upon being posted on the Website.
Continued use of the Website following any modification shall constitute acceptance of the revised Terms.
TERMINATION AND SUSPENSION
Playdate may, where reasonably necessary and to the extent permitted by applicable law, suspend or restrict access to the Website or any part thereof if: (a) you breach these Terms; (b) your use of the Website creates a security or operational risk; or (c) suspension is necessary for maintenance, legal, regulatory or other legitimate reasons.
SEVERABILITY
If any provision of these Terms is held to be invalid, illegal or unenforceable, such provision shall be severed and modified to the extent necessary, and the remaining provisions shall continue in full force and effect.
WAIVER
Failure by Playdate to enforce any provision of these Terms shall not constitute a waiver of any right or remedy available to it or its right to enforce that provision or any other provision at a later time.
GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to the Website or these Terms shall be subject to the exclusive jurisdiction of the courts and tribunals situated at Mumbai, Maharashtra.
CONTACT US
For any queries regarding these Terms and Conditions, please contact:
Capri Global Ventures Private Limited
Registered Office: 502, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013
Email: hello@playdate.in
Website: playdate.in
